“Air conditioning was a most important invention for us, perhaps one of the signal inventions of history. It changed the nature of civilization by making development possible in the tropics. Without air conditioning you can work only in the cool early-morning hours or at dusk. The first thing I did upon becoming prime minister was to install air conditioners in buildings where the civil service worked. This was key to public efficiency.”
– Former Prime Minister Lee Kuan Yew
It’s always frustrating when an air con breaks down at home, especially given Singapore’s hot weather. In this article, we look at the best air con servicing in Singapore to approach should you need your aircon repaired or serviced.
One thing that people might not know about air cons is that they don’t just keep the air cool. Here are the three main features that they provide:
The top priority of any air con system is that it has to keep the indoor air cool and comfortable. Of course, the size of the space that is to be cooled will greatly affect what kind of air con system you get. There are central air units, window AC units, and ductless AC units for residential properties, while larger commercial buildings usually need special rooftop systems in place.
Air cons also help to dehumidify the indoor air – which is extra important in Singapore. In case you didn’t know, the humidity levels in Singapore range from 64% to 96%. According to this website, a comfortable level of humidity would be… 55% to 59%.
In an air-conditioned room, this number is maintained from 35% to 50%, which is very comfortable. This also happens to be the reason why most air con units have drains – as they dehumidify the air, the water has to go somewhere, and that somewhere happens to be the condenser.
The drain helps to filter water away from the air con so that the water doesn’t just pool up and cause damage to the unit.
Your air con also helps in ventilation – otherwise every room you step in would be stuffy and full of carbon dioxide. Most air cons have a fan mode in addition to their cool mode, which helps to move fresh air throughout your house/office.
However, like all electronics, air con units are susceptible to wear and tear, and ultimately failure. So, how do we keep faulty air cons at bay? How can we make sure that they will behave as they’re supposed to, and fulfil their duties responsibly?
By hiring an air con servicing company, of course.
Here’s the rating criteria by which these companies will be judged:
- Services provided
- Customer reviews
1) DW Aircon
|One-time air con servicing price||1 Fan Coil Unit – $40|
2 Fan Coil Unit – $70
3 Fan Coil Unit – $85
4 Fan Coil Unit – $100
5 Fan Coil Unit – $115
6 Fan Coil Unit – $130
|Air con servicing contract price (quarterly subscription package)||1 Fan Coil Unit – $40|
2 Fan Coil Unit – $63
3 Fan Coil Unit – $78
4 Fan Coil Unit – $90
5 Fan Coil Unit – $105
6 Fan Coil Unit – $120
7 Fan Coil Unit – $135
8 Fan Coil Unit – $150
|Air con chemical overhaul price||Subjected to the British Thermal Unit (BTU) of your air con|
|Air con gas top-up price||R22 – $90 to $120|
R410 – $90 to $150
Rates are subject to change, and do not include VRV/VRF Systems
|Air con installation price||Visit www.dwaircon.com/aircon-installation-singapore-catalogue|
|Air con repair price||Subject to case by case basis|
|Ceiling cassette & ducted air con servicing price||Call them at +65 6653 2988 for the full range of prices|
DW Aircon are highly established in their industry, with over a decade of experience under their belt. They’re so experienced that they can even give you an initial assessment of your air con through the phone call.
DW Aircon provides a huge range of services, such as:
- Air con servicing
- Air con repair
- Air con installation
- Air con servicing contract
- Air con chemical wash
- Air con gas top-up
- Air con chemical overhaul
- Commercial and industrial air con services
They also offer a 30 day workmanship warranty on their services, meaning that if you should find something faulty within 30 days, you can ask them back to take an- you know what a warranty is.
DW Aircon Reviews
Google reviews from 372 people have put them at 4.8 stars, and it took about three pages of scrolling before I could find a review that wasn’t a full five stars. The only one star review we could find was by someone who misattributed a faulty water tray to the air con.
Another one star review seemed to turn up a similar case, whereby a customer insisted a condenser was fine when it was in fact past its best-before date.
Five star reviews, on the other hand, are a dime a dozen, with many praising them for their reasonable prices and honest services.
2) Aircon Heroes
|General servicing||1 unit: $50 |
2 units: $30/unit
3 units: $30/unit
4 units: $25/unit
|Chemical wash||1 unit: $100 |
2 units: $90/unit
3 units and more: $90/unit
|Chemical overhaul||1 unit: $150 |
2 units: $145/unit
3 units or more: $140/unit
|Gas top-up||1 compressor unit: $80|
|Aircon repair||Assessment fee of $40, with further charges to be advised depending on the technician’s diagnosis.|
Aircon Heroes prides themselves on offering the best aircon servicing in Singapore, further backed by a 100% satisfaction guarantee and even a money-back guarantee.
The company supports a number of brands ranging from popular brands like Daikin, to less common ones like Sanyo. Aircon Heroes’ team of qualified technicians have 10+ years of combined experience, so you can feel assured that your aircons are in skilled hands.
Apart from the services listed in the table above, Aircon Heroes also works on commercial aircons. This ranges from installation to repair of commercial systems like cassette and VRV systems.
The aircon servicing company indicates upfront on their website that there are no hidden charges. After all, no consumer wants to be taken aback or feel taken advantage of by surprise charges.
Even if you’re not looking to get your aircon fixed or serviced, Aircon Heroes’ website features a handy list of FAQs and blog articles. These address common user questions such as why your aircon isn’t cold and why your aircon is leaking.
Reviews for Aircon Heroes
The several Aircon Heroes reviews displayed on their website appear favourable, and they have what seems to be an average customer rating of 4.88/5.
One relatively longer review praised an Aircon Heroes technician and his team for going above what they were required to do to ensure the customer’s issues were resolved. The reviewer also had good things to say about the operational and finance staff, calling them “courteous and understanding”.
Good service aside, other reviews spoke of the competence and efficiency of the technicians in getting their job done.
3) SoCool Pte Ltd
|Fancoil unit||One time||Tri-yearly||Quarterly|
SoCool Pte Ltd have a lot of experience servicing multiple types of air cons. This means that no matter what brand you’re using, SoCool will know how to take care of it. You no longer have to be frustrated over the lack of service for your hipster aircon that can produce negative ions or whatever.
They also operate 24/7, so you can fix that faulty air con in the middle of the night and stop your children from whining too much.
Some of their other services include:
- Normal servicing
- Parts replacement
- Chemical servicing
- Aircon overhaul
- Gas top up
They recommend that you do normal servicing to your air con at least once every 3 months, which means I’m almost 6 normal servicings overdue.
SoCool Pte Ltd has a whopping 835 reviews, and 4.7 stars in total. The one star review that popped up was due to a request that went unreplied, and another 3 star review was due to a later technician. Apart from those, reviews are vastly positive, with almost every other review scoring a full five stars.
4) Newway Systems
Newway Systems has no pricing systems up, as most of their services operate on a case by case basis.
Newway Systems is one of the leading residential and commercial air con servicing companies in Singapore, and have been in operation since 1987. Their expertise goes beyond air cons; they even develop probiotic cultures that help to eradicate harmful microorganisms and bugs. It also helps to take care of dust mites, pollen, dust, and various odours.
The services that Newway Systems provide are as follows:
- General servicing
- Major servicing
- Chemical overhaul
- Condenser servicing
- Inspection and troubleshooting
- Annual maintenance package
Newway Systems reviews
Newway systems has a 4.7 star rating across 11 Google reviews. There are no negative reviews – the lowest score review that had was three stars, and that person declined to comment.
If you’ve read this far and developed a severe dislike for air cons, here’s an article on an alternate way to keep cool: a list of ceiling fans with lights on them.
5) Billy Aircon Servicing & Repair Singapore
Billy Aircon prides itself on providing affordable aircon repair services in Singapore. Some of the services include but are not limited to gas check-up, aircon chemical wash, aircon leaks, and basic troubleshooting. The company specialises in ensuring that the fan coil unit doesn’t leak, allowing the aircon unit to blow off cooler and cleaner air in a more efficient manner.
The company’s aircon repair services cater to different brands such as Daikin, Panasonic, Fujitsu, LG, Mitsubishi, and Toshiba. The company has established a steady and loyal consumer base for both residential and commercial consumers.
Here are some key highlights of the company:
- Has been operating in the industry since 2003.
- The chief technical leader has knowledge and 25 long years of experience in the field.
- All technicians are equipped with 3 or more years of experience.
- The company started from scratch, operating with only 5 team members, and now has 26 staff members up to date.
- Good customer service turnaround time, with all inquiries addressed in 24 hours or less.
- The company dispatches a special team of technicians handling emergency aircon repairs and services.
Billy Aircon Reviews
With over 600+ positive reviews from satisfied customers, Billy Aircon appears to be a reliable and trustworthy company in the industry. There were a few 1-star ratings due to un-replied messages and unconfirmed booking schedules, However, we understand these were during peak months.
Billy Aircon Servicing & Repair Singapore
35 Circuit Rd, Singapore 370035
Phone: +65 9456 0875
6) Cool Earth Aircon Services
Cool Earth has more than 18 years of experience in the aircon repair and servicing industry, and is backed by a team of professionals. They take pride in having the best engineers who play a huge role in the company’s success.
Here are some key highlights of this air con repair and servicing company that services both residential and commercial properties:
- Cool Earth has an in-house lead technician that has been in the aircon repair industry for more than 18 years.
- The team has 12 technicians, with vast knowledge and experience not lower than three years.
- Cool Earth offers the same day servicing for emergency services, and can visit as soon as the following day for regular services.
- Long office hours, from 8 AM to 10 PM.
- Cater to all kinds of aircon repairs.
- Offers free follow-up checkup within the first 7 days after repair.
- The team specializes in aircon leaks and related problems.
- There is a 90-day warranty on their services.
- The company offers safe chemical overhaul solutions for removal of bacteria that may be residing inside an aircon unit.
Cool Earth Reviews
Unlike other air con companies, Cool Earth doesn’t have that much of reviews, but was able to maintain a high 4.6-star rating on Facebook. The majority of reviews are positive, commending their professionalism and extensive experience in the field.
Cool Earth Aircon Services
Block 108, Simei Street 1,
Phone: +65 9427 3833
7) Coolbest Aircon Servicing
Coolbest Aircon Servicing has been offering one-stop aircon services solution in Singapore since 2002. They are licensed and insured, and place a high priority on customers’ needs.
Relying on word-of-mouth reviews to help generate new business, it’s very important to them that their customers are satisfied with the work that they do.
Here are some key highlights of Coolbest Aircon Servicing:
- Licensed and insured
- Provide a three-month warranty associated with our work.
Coolbest Aircon Reviews
The average rating for this aircon servicing company is close to five stars, with many commending the company’s knowledge and customer service.
Jurong West Avenue 1, Block 540,
Phone: +65 9182 5233
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